Këto janë kushtet e përdorimit (të referuara si “Kushtet”) që përcaktojnë marrëdhënien tonë me ju. Arsyeja e përdorimit të tyre është se ato formojnë nenet e kontratës ligjore mes jush dhe Purity Cosmetics, ndaj ju sugjerojmë t’i lexoni me kujdes. Duke përdorur shërbimet tona, ju pranoni dhe merrni përsipër të respektoni plotësisht detyrimet tuaja sipas këtyre Kushteve, përndryshe ju kërkojmë të mos përdorni shërbimet tona. Me termat “Ju” ose “përdorues” ose “blerës” nënkuptojnë entitetin ose individin që përdor shërbimet tona, ndërsa “NE” ose “jonë” ose “Purity Cosmetics” do të thotë Purity Cosmetics dhe “palë” do të thotë JU. dhe Purity Cosmetics.
Privacy
Please read Privacy Policy published on our website at purity.al. The Privacy Policy is an integral and inseparable part of the Terms.
Copyright
Ne jemi të përkushtuar të mbrojmë të drejtat e autorit dhe angazhohemi që t’i respektojmë plotësisht këto të drejta.
All content included, made available or posted through any of our services, such as, but not limited to: any text, graphics, logos, images, audio clips, digital downloads, aggregated data and/ or software are the property of us, or our contractors, and are protected by Law No. 35/2016 for copyright in the Republic of Albania, the laws where it operates or exercises its activity Purity Cosmetics and international copyright law. If while using our services you notice that copyright has been infringed, please do not hesitate to contact us through the contact details published on our site.
Trademarks
Our trademark is protected by Law No. 9947 for industrial ownership in the Republic of Albania. No natural or legal person may, in the course of their commercial activities, use any mark that is substantially identical or similar to our trademark. Unauthorized use of a trademark is considered a violation of proprietary rights over a registered trademark.
Content of Others
Some of the content on our services comes from users, publishers and third parties. Although we try to review content from time to time, we do not do this for all sites, and as a result we cannot and do not take responsibility for any content that comes from others through our services.
Electronic Communication
You agree to communicate with us electronically, through email, texts, notifications, messages or through other services. You may retain copies of these communications for your own purposes. You agree that all agreements, notices, disclosures and other communications we provide to you electronically are valid and complete and are equivalent to written communications.
your account
If you open an account with us, you may use all of our services, but you are responsible for maintaining the confidentiality of your account and password and agree to accept responsibility for all activities that occur under your account and password. To purchase products through purity.al you must be a registered user. If you do not have an account, please register. Purchases made without an account lose warranty rights and the right to return or exchange the product.
Modification of services
We reserve the right at any time and without prior notice to modify, correct, limit or discontinue temporarily or permanently any of the services or parts of these services, or part of the functions of these services, including any launched applications. In addition, we reserve the right to introduce or introduce new features or applications to improve our services.
Product description
We strive to be as accurate as possible in the information we present, however, we cannot guarantee that product descriptions or other product content on our websites are accurate, complete, current or error-free. If a product purchased by you differs substantially from the product listed on the website purity.al, you have the option to return the product.
Buying a product
Ju mund të blini produktet e listuara në faqen tonë të internetit duke zgjedhur artikullin që dëshironi të blini dhe të dërgoni në shportë (duke klikuar butonin “Shto në shportë”). Pasi të keni përfunduar përzgjedhjen e artikujve, shfaqet vlera e porosisë dhe numri i artikujve të porositur. Më pas vazhdoni me procesin e blerjes, duke ndjekur hapat e mëposhtëm. Pasi të keni përfunduar procesin, do të merrni një email që konfirmon se porosia juaj është marrë me sukses.
We encourage you to ensure that your information is accurate, up-to-date and complete before placing any purchase order or transaction. We are not responsible for any loss that may be due to incorrect or incomplete information.
We advise you to ensure that you have sufficient funds in your bank account before processing your purchase transaction, have sufficient credit limit to process the transaction or have sufficient cash payments.
To avoid any damage from wrong order, we ask you to make sure that you are not placing a wrong order before completing the transaction. Errors in order processing are your responsibility and we cannot accept any liability.
Të gjithë artikujt e blerë tek ne dorëzohen përmes një kontrate dërgese. Kjo do të thotë që rreziku i humbjes ose dëmtimit të artikujve do t’ju kalojë menjëherë pas dorëzimit tek ne.
Returns and Refunds
Artikujt që në thelb nuk përputhen me specifikimet, dizajnin, përshkrimin e produktit të porositur, ju keni të drejtë t’i ktheni, zëvendësoni ose rimbursoni për to derisa t’ju kemi paralajmëruar paraprakisht. Artikulli që ktheni konsiderohet i pranuar nga ne vetëm kur artikulli dorëzohet nga ju ose nëpërmjet postës tek adresa jonë nga ku u nis porosia.
Declining or canceling a transaction
Purity Cosmetics reserves the right at any time, at its sole discretion, to refuse or cancel an online transaction for any reason. Some situations that may result in an online transaction being declined or revoked include claims of credit or debit card fraud where there is reason to believe that the online transaction is unauthorized, violates any law, rule or regulation. Purity Cosmetics may at any time request verification or additional information for any online transaction.
Taxes and Customs Duties
The price of the products listed on our website includes VAT, however, before placing the order, please read the order details carefully.
For orders outside Albania and Kosovo
The price of the product does not include taxes or other customs duties or other fees imposed by law from the relevant country where you are placing the order, and you are obliged to pay all taxes and other fees that apply in addition to the purchase price of the product before your order is delivered. This applies to every country other than Albania and Kosovo.
Customer care
Customer care is of particular importance to us. If you need help processing any transaction, tracking your order or anything else, you have the option to contact us directly.
Supplement-Changes to Terms
Ne vazhdimisht përmirësojmë shërbimet ekzistuese dhe ofrojmë shërbime të reja. Kjo do të thotë se ne mund të shtojmë funksionalitete, produkte ose shërbime të reja ose t’i ndalojmë ato. Ne mund të ndërmarrim çdo veprim në çdo kohë dhe mund të mos jemi në gjendje t’ju njoftojmë paraprakisht.
Shpresojmë që gjithmonë do t’i përdorni shërbimet tona përgjithmonë; megjithatë, ju mund ta përfundoni marrëdhënien duke fshirë llogarinë tuaj.
At the same time, we may terminate our contract at any time, for any reason, without prior notice. This means that we may place additional restrictions on your use of the services, or not provide our services. For example. We may disable your account due to non-use of the service for a long time.
DISCLAIMER AND APPLICABLE LAW
Any dispute, dispute or claim arising out of or in connection with these Terms, including the breach, termination or invalidity of these Terms, shall be resolved by arbitration within the American Chamber of Commerce in Albania, in accordance with the applicable laws of the Republic of Albania. .
Returns
Pursuant to Article 37 of Law 9902, dated 17.04.2008 "For Consumer Protection", the Customer has the right to withdraw from the contract without penalty and without giving a reason, within a period of 14 calendar days from the date of delivery of the ordered products.
Për t’u kualifikuar për kthim, artikulli juaj duhet të jetë i papërdorur dhe në të njëjtën gjendje që e keni marrë. Gjithashtu duhet të jetë në paketimin origjinal.
To complete your return, we require a receipt or proof of purchase.
Refunds
Pasi të merret kthimi juaj, ne do t’ju dërgojmë një email për t’ju njoftuar se kemi marrë artikullin tuaj të kthyer. Nëse është e zbatueshme, rimbursimi juaj do të përpunohet dhe krediti do të kthehet automatikisht në kartën tuaj të kreditit ose në mënyrën origjinale të pagesës, brenda 3 ditëve të punës.
Late or missing refunds:
If you haven't received a refund yet, check your bank account first.
Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you still need help finding your refund, please email us at info@purity.al or message us at Whatsapp, Facebook, Messenger OR Instagram.
Exchanges
We only replace items if they are faulty or damaged. If you need to exchange it for the same item, send us an email at info@purity.al
Mail order returns
Nëse kualifikoheni për të kthyer produktin tuaj, na dërgoni një email në info@purity.al dhe ne do t’ju dërgojmë me email udhëzimet e kthimit.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for the exchanged product to reach you may vary.
If you are shipping an item over 60 Euros, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Payment methods
Purity Cosmetics accepts the following payment methods:
- Cash on delivery (payment on delivery)
- Credit/Debit Card
All transactions are processed through a secure server, guaranteeing maximum data protection for customers.
Purity Cosmetics Customer Service Operators are not authorized, in any way, to request or accept credit card numbers and/or details.
- PayPal
When paying through PayPal, customers can pay directly through their PayPal account or using the card payment system provided by PayPal.
For more information, please visit www.paypal.com.
Safety
All financial information such as credit card number, expiration date, etc., is managed directly by the bank which guarantees the security of online transactions.
Shipping and charges
How will I know that my order has been confirmed and will be shipped?
You will receive an email confirmation of your order within minutes and a separate email with tracking information once your order has shipped. Please note that international orders will receive tracking information once payment has been confirmed.
Do you ship internationally?
Yes! We ship worldwide. Please continue shopping to see if we ship to your country.
Additional information on international shipping
Ju lutemi vini re se artikujt e dërguar jashtë Shqipërisë mund t’i nënshtrohen detyrimeve, taksave dhe/ose tarifave të importit, të cilat nuk përfshihen në koston totale të porosisë dhe as nuk do të mbulohen apo rimbursohen nga Purity Cosmetics.
We are not responsible for any shipping shipment that may be affected by customs, natural events, transfers from the post office to the local carrier in your country, or air and ground transportation shocks or delays.
Click here to check details about shipments.
RULES AND LIMITATIONS ON SHIPMENTS
Orders are shipped on business days only. Working days are from Monday to Friday, excluding national holidays in Albania and Kosovo.
It is not possible to agree on the schedule and days for the delivery of the order.
All shipments must be signed for upon receipt.
Shipping costs for returned products will NOT be refunded.
A request to change the shipping address after the order has been placed will not be authorized if the order has been shipped.